| Identity Details | First and last name, Turkish or foreigner identity number, blue card number, tax number, passport number, place of birth, date of birth, gender, marital status, spouse and children, nationality, citizenship, criminal record, Identity Sharing System (KPS) data. |
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| Banking and Financial Data | Prices offered by the Bank, credit card numbers, account numbers, IBAN, all kinds of financial data on collections and payments, salary details, asset and income details, demographic data, Credit Registration Office (KKB) data, the Banks Association of Turkey (TBB) Risk Center data, debt details, being overdue, duration of overdue, maturities, data on related parties, assets (real estates and vehicles). |
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| Education, work and professional life data | Profession, title, career, education. |
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| Transaction data | Credit data, participation fund account data, credit card limits and balances, bank statements, credit card transactions. |
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| Audio-visual records | Audio recorded by call centers, video recorded by cameras, other audio-visual data including photographs. |
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| Legal data | Records kept by the Turkish Central Bank (TCMB) and stare decisis for correspondences with judicial and governmental authorities, case files, data on alternative solutions for disputes, checks issued, check accounts opened. |
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| Communication details | Address, e-mail address, registered e-mail address, cell phone number, land telephone number, fax number. |
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| Transaction security data | Customers’ details to access the electronic banking channels, IP addresses, passwords, codes, location data for security applications of the channels and for legal obligations, biometric data processed upon consent of customers. |
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| Marketing data | Cookies, pages visited using this bank’s application, shopping history, questionnaires, data collected from marketing campaigns, etc. |
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| Business data | Data on real persons named in business tax certificate, articles of association, certificate of authorization, certificate of qualification, certificate of signatory, certificate of good standing and similar documents, taxpayer status and details of real person taxpayers. |
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| Sensitive personal data | Blood group and gender data received from a customer under the applicable law or upon his/her consent or from his/her identity card, criminal record, Turkish Central Bank (TCMB) or court order prohibiting the person from writing out checks and opening a check account, health data in case healthcare costs are financed, information about membership to a club, association or foundation, fingerprints and face recognition data entered while using the mobile baking application, etc. |
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| Cookies | Data collected from cookies used for your visits to websites during your sessions, recognizing you, uses for security purposes, browsers and applications you prefer, remembering them, correct operation of the website, using the website as it is intended, improving its security and performance, recording your searches, starting a session, similar functions, advertisement and marketing activities, increasing the functionality of the website, making visits easier, improving the experience, setting a language, order or color, special campaigns and products, classifying your Internet habits, etc. |
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| Anti-malware software | Data collected, stored and used by this bank through software installed or made available in the customer’s telephone, computer, mobile devices, etc. to meet its legal obligations and to improve its applications data on indicators of malware in the above mentioned devices and on such malware. |
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